Find answers to common questions, read our policies, and understand your rights and obligations.
Do I need a visa to visit Zanzibar?
Most visitors require a visa. You can apply online or obtain one
upon arrival at the airport. We recommend checking with the
Tanzanian embassy for the latest requirements.
What is the best time to visit Zanzibar?
The dry seasons (June–October and December–February) offer the
best weather. However, Zanzibar is beautiful year-round.
Is the tour suitable for children?
Yes, our tours are family-friendly. We can adjust itineraries to
accommodate younger travelers.
What should I pack?
Light clothing, sunscreen, a hat, swimwear, comfortable walking
shoes, and a camera. Don't forget insect repellent.
Can I customize my itinerary?
Absolutely! We offer flexible options. Just let us know your
preferences and we'll tailor the experience.
Information We Collect
We collect personal information such as names, email addresses,
phone numbers, and travel preferences when you book a tour or
contact us.
How We Use Your Information
Your data helps us process bookings, communicate with you, and
improve our services. We do not sell or share your data with
third parties except as required for travel arrangements (e.g.,
hotels, airlines).
Data Security
We implement industry-standard security measures to protect your
information. All payment transactions are encrypted.
Your Rights
You may request access, correction, or deletion of your personal
data by contacting us at ahmeddezanzibar99@gmail.com.
Cookies
Our website uses cookies to enhance your experience. You can
disable cookies in your browser settings.
Flexible Cancellations
We understand that plans change. Our cancellation policy is
designed to be fair:
For group bookings, cancellation fees apply per person. We recommend travel insurance to cover unforeseen circumstances.
In case of government-imposed travel restrictions, we offer full credit for a later date.
Booking Confirmation
A booking is confirmed upon receipt of a deposit (unless
otherwise agreed). Full payment is due 14 days before departure.
Travel Documents
Clients are responsible for ensuring they have valid passports,
visas, and any required health certificates. We are not liable
for delays or denials due to missing documentation.
Health & Safety
Please inform us of any medical conditions, allergies, or
special needs before travel. We will make reasonable
accommodations.
Limitation of Liability
While we take every care to ensure your safety, we are not
liable for injuries, losses, or damages caused by third-party
providers (e.g., hotels, airlines) or events beyond our control
(e.g., natural disasters).
Changes to Itinerary
We reserve the right to modify itineraries due to weather,
safety, or operational reasons. We will provide alternatives of
equal quality.
Governing Law
These terms are governed by the laws of Tanzania. Any disputes
shall be resolved in the courts of Zanzibar.